Client Name – Locator Troubleshooting Issues

Building	Floor	Desk Number	Date and Time	Issue Description	User at the desk	Alternative user who used the desk	Outcome
Record the date and time when the issue was observed	Description of the issue	The first name, last name and username of the user at the desk	The first name, last name and username of alternative user who used the desk	The outcome when a different user was at the desk (was the issue resolved or not)