Edit a booking

Editing an Exchange room booking

When editing an Exchange room booking, always use the same tool that was used to create the booking – either directly in Condeco or from the Condeco Outlook add-in. Depending on which tool was used to create the booking, the Exchange room mailbox association with the event is different:

• When a booking is created directly in Condeco, the Exchange room mailbox is set as the Microsoft Outlook calendar event organizer.
• When a booking is created from the Condeco Outlook add-in, the Exchange room mailbox is set as an attendee of the Microsoft Outlook calendar event.

Amending the date or time of an Outlook calendar event

When amending the date or time of a Microsoft Outlook event, always launch the Condeco Outlook add-in from the Outlook event to ensure the booked meeting space is available at the new time.

If a Microsoft Outlook event is moved to a new date or time directly from the Outlook calendar (by dragging or moving) you must subsequently open the moved event and launch the Condeco Outlook add-in to ensure the meeting space is available at the new time and avoid an out-of-sync booking.