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Check in to a workspace booking

Eptura Knowledge Center

Check in to a workspace booking

Check in to your personal space bookings from Condeco on the web or the Condeco mobile app. If Condeco screens are installed, check in directly from the desk booking screen or the desk booking kiosk. Check-in visitors from Condeco on the web.

About check-in and bump

Check into your booking to confirm the workspace is in use. If you do not check in within the required timeframe as defined by the group managing the personal space, your booking may be bumped. When a booking is bumped, the personal space is available for others to book.

Check in to your personal space booking from the Condeco web app, the Condeco mobile app, or the Kiosk. However, if self-certification is required at the location or QR code check-in is required by the personal space, you must check in using the Condeco mobile app. Check-in may be automatic if the booking was made on the same day or proximity-based check-in is enabled.

If you release your booking or your booking is bumped, the personal space is released and available for others to book. However, your working status may continue to show you as in the office. If required, you can change your working status from the Today page using the web app or the Condeco mobile app.

The requirements for check-in, bump, and other booking rules, differ depending on your organization’s configuration and the group that manages the booked personal space.

 


How to check in to a personal space booking

If a booked personal space requires you (or a visitor) to check in on the day of a booking, you must check in on each day the workspace is booked. If the personal space is not checked in within the time period set by your organization, Condeco automatically releases the personal space and it becomes available for other users to book.

If QR code scanning is enabled for your personal space, you must check in by scanning the QR code using the Condeco mobile app installed on your mobile device. Learn how to scan a QR code to check-in External guests must be checked in by an administrator. 

Condeco on the web

Check in to bookings made for yourself or bookings you have made for visitors from Condeco on the web.

Check in to your own booking from Condeco on the web

From Condeco on the web, check in to your personal space booking from the Today page, the Personal spaces home page, Your bookings page, or the Booking grid for personal spaces.

Check-in from the Today page

The pink box displays a personal space booking for the current day. If you have multiple personal space bookings for the day, the booking created first is shown. If you do not have any personal space bookings today, the pink box is not displayed.

The Today page displays a maximum of two personal space bookings in pink boxes at the top, but only one pink box is displayed if a meeting is displayed in the blue box. The personal space bookings are displayed in the order they were created, for example, if you booked a desk first, then a locker, and lastly a bicycle space (and you have no meetings booked) you will see the desk and the locker displayed in pink boxes at the top of the Today page, but not the bicycle space. However, all your bookings for today are displayed in the Today’s bookings list at the bottom of the Today page.

To delete a booking before checking in, click the bin icon 

The pink box displays a Check-in button when the check-in period starts. The amount of time allowed for checking in depends on your organization’s configuration.

When you have checked in to a personal space, a Release button is displayed in the box. Click Release to end the booking and release the workspace.

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Why is the personal space not listed as available after a booking is deleted or released? Depending on your organization’s configuration, a previously booked personal space may not be available for another booking until after it has been cleaned.

Why is only one pink box displayed when I have multiple personal space bookings? If a blue box is displayed because you have a meeting booking, only one pink box is displayed which shows the first personal space booking you made for the day.


Today’s bookings

Whilst the pink and blue boxes at the top of the Today page show your next bookings, the bottom section of the Today page lists all your bookings for the day, and you can perform all the usual functions to progress or cancel your bookings from the Today’s Bookings list.

Click View details to open a pop-up window showing the full details of a meeting space booking and its status, and you can also print a summary of the booking.

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Check-in from Your bookings

When the check-in period starts, a blue Check-in button is displayed next to the booking on the Your bookings page on the Condeco web app. Click the blue Check-in button to check in to your booking. You can check in bookings made for yourself or bookings you have made for external guests.

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    Check-in from Your bookings on the web app

Check-in from mobile appIf QR code check-in is enabled for the personal space, or self-certification is enabled for the location, you must check in using the Condeco mobile app.

Check-in from the Booking grid for personal spaces

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    Click the tick to check in from the booking grid

When the check-in period has started, a tick appears in the booking on the booking grid. Click the tick to check in.

 

Check-in a visitor from Condeco on the web

Visitors can only be checked in from Condeco on the web and by the person who created the booking or an administrator.

Bookings you have made for visitors are listed in Your bookings. Click Check-in to check in your visitor.

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Bookings you have made for visitors are shown on the Booking grid.  Click the tick in the booking slot to check in your visitor.

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