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Eptura Knowledge Center

Contact tracing report

Details of interactions between employees can be viewed immediately in Condeco or exported to Excel or a PDF. The Contact Report includes personal spaces, adjacent colleagues, meeting spaces, attendees, visitors, and any Condeco screens a specific user may have had contact with.

How to view the interactions of a specific user

  1. Navigate to User Management and enter the user’s name in the top-right search box. Click the user to open their profile.
  2. Click Contact report to view the potential contact points of the user with colleagues, visitors, and Condeco screens. Select a date range and click Continue.
    admin contact 02.png
  1. Click the tabs to see how the user interacted with colleagues, visitors, and Condeco screens.
    admin contact 03.png
    1. Personal spaces: Lists all personal spaces booked for the user.
      ct-ps.png
    2. Adjacent colleagues: Lists colleagues who occupied personal spaces adjacent to the personal spaces booked for the user, or in the same zone.
      ct-adjacent.png
    3. Meeting spaces: Lists meeting spaces where the user hosted, requested, and/or attended, meetings.
      ct-ms.png
    4. Attendees: Lists attendees of all meetings the user attended.
      ct-attendees-2.png
    5. Other visitors: Lists any visitors that the user received (if not already listed as an attendee of a meeting)
      ct-visitors-2.png
    6. Screens: If Condeco screens are installed, they are listed if the user entered a PIN on the screen or they interacted with it using an RFID card. Meetings hosted by the user are listed under Meeting spaces.

Export a contact tracing report

  1. Navigate to User Management and enter the user’s name in the top-right search box. Click the user to open their profile.
  1. Click Contact report to view the potential contact points of the user with colleagues, visitors, and Condeco screens. Select a date range and click Continue.
    admin contact 02.png
  1. To export all tracing information for the user click Export to Excel or Export as PDFadmin contact 04.png

Good to know

Why does a user appear in a contract tracing report when they attended a meeting remotely?

The status of users who do not have a default location for personal spaces set in their user profile is unknown. If such a user attended an associated meeting, either in person or remotely, they are included in the report. 

Learn how to notify all users of possible interactions