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Add New Operator

Last updated: Thu, 27 Apr 2017 19:05:02 GMT
iOffice Support

Add New Operator

In order to add a new operator, you must first enter able the Select the Operator setting in the Service Request Admin section. 


  1. From the iOffice home screen, select Admin > Service Request.

  2. Select Preferences.

  3. Enter the new Operator into the Select the Operator field. 

  4. Click the Apply button. 


In order to make sure that this new operator was added as a selectable option, you may perform the following steps:


  1. From the iOffice home screen, select Service Request.

  2. Select Request Queue.

  3. Select Quick Ticket. The New Ticket Creation screen opens.

  4. Under the Operators section, place your cursor in the New Operator field. You should now see an Operator drop-down field appear. 

  5. Verify that your new Operator was added as a selectable option. If the operator you added is listed in the Operator drop-down field, then you successfully added a new operator.



Related Topics

Service Request Administrator Home

Service Request Home