The following video details an overview of the Search History function. Simply click on the link to view.
Service Req - Search History.swf
After a request is completed it goes to the archive history. You can search for archived requests by going to the Search History page.
Click the Service Request module icon.
Select Search History.
Figure: Search History Tab
A variety of search criteria fields appear.
Select the correct service center or request type using the drop-down menu.
Enter at least one search criterion.
Click the Submit button.
Figure: Search Criteria Fields
Search results appear as a list.
To view details, click the View button under the Actions column. A report opens that allows you to print the request information.
Figure: View Report
Note: End users can only view requests they submitted. Administrators may see all requests.
Service Request Home