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Add a Vendor Operator

Last updated: Thu, 09 Nov 2017 02:07:53 GMT
iOFFICE Knowledge Center

Add a Vendor Operator

The Vendor Operator section allows you to limit an operator's access to only the requests assigned to them. Use the following procedure to assign a vendor operator to a center.
 

  1. From the iOFFICE Home screen, select the Admin → Service Request → Preferences option from the Sidebar menu. The Service Request Preferences screen displays.
     

  2. Select the center where the operator should be added in the unlabeled Center field in the upper-right corner of the screen.

    Access Preferences - Service Request admin.gif
     

  3. Use the LiveSearch functionality in the Select the Operator field to locate the operator. 

    Note: For an operator to display in the search results, the employee must be granted Operator access to the selected center.

    Add Operator - Service Request.gif
     

  4. Select the operator from the list or highlight the operator name and press the ENTER key to add the operator to the Operators Assigned section.
     

  5. Click the Apply button to save your changes. The operator is assigned to the center.