Skip to main content

Technical Requirements

Last updated: Wed, 09 Aug 2017 16:35:34 GMT
iOffice Support

Technical Requirements

Web Application Overview

iOffice is a web-based portal application for facilities and services. iOffice is offered in a SaaS (software as a service) format. This means that both the application and database are hosted in a fully managed data center environment. iOffice includes Copy, Mail, Service Request, Asset, Visitor, Move, Space, Inventory, and File Room management modules.

Browser Requirements

iOffice utilizes a web browser to access the customer's URL via the Internet (port 443). iOffice currently supports the latest versions of Internet Explorer (minimum IE10 or higher), Chrome, Firefox, and Safari.

 

Note: If using hardware such as Datamax Printers or ID Scanners, Internet Explorer is required.

Website Access

Customers access the website with a default username and password, or use SAML 2.0 authentication. Each user has roles and permissions assigned to them according to their role or function within the site. Permissions or user levels have varying degrees of accessibility to functions within the site.

  • Was this article helpful?