Skip to main content

Assigning Assets to a Service Request

Last updated: Thu, 27 Apr 2017 19:07:44 GMT
iOFFICE Knowledge Center

Assigning Assets to a Service Request

If you want to assign assets to a service request ticket, perform the following steps.

 

  1. Select the current Service Request ticket you would like to edit. If you want to create a new request, use Create a New Request. Otherwise, the rest of the steps will assume you are using an already created service request.

  2. Tap Edit.

  3. Under the Asset section, tap Edit.

  4. Enter your asset information, or use your mobile device to scan the barcode. Tap the appropriate asset.

  5. Click Done.

Assign Assets to a Service Request.png

Figure: Assign Assets

 

 

Related Topics

Service Request Mobile Home

Refreshing the Request Queue