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Selecting a Badge Printer

Last updated: Thu, 27 Apr 2017 19:08:02 GMT
iOFFICE Knowledge Center

Selecting a Badge Printer

Before visitors can print badges using the Visitor App, a bluetooth badge printer must be paired and selected. Use the following procedure to designate a badge printer in the Visitor App.

  1. The first time you access the Visitor App on your iPad device, walk through the process of checking in.
  2. When you reach the Confirmation screen, a printer menu displays in the top-left corner.

    Printer Selection - Visitor App
  3. Locate and select the bluetooth printer to use for printing badges. Once a printer is selected, the badge from the test check in prints, and the printer is paired and ready to use for printing visitor badges.

    Note: If you do not see the printer, verify the printer is on and discoverable. Refer to the Printer Hardware section for more information.

Printer Hardware

The recommended badge printer for the Visitor App is the Brother QL-720NW. This printer option includes WiFi, Ethernet, and USB printing capabilities, providing you with multiple options for setting up your network environment. The Brother QL-710W is also compatible with the Visitor App; however, this printer option does not include an option to connect via Ethernet.

Click here for more information on setting up your Brother QL-720NW printer.

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