Skip to main content

How to integrate Proxyclick with Aerohive (Wi-Fi)

Eptura Knowledge Center

How to integrate Proxyclick with Aerohive (Wi-Fi)

This article explains how to integrate Proxyclick with Aerohive. This integration is no longer available as of March, 15th 2020.


  • Proxyclick Enterprise Plan

  • Proxyclick Administrator Access

  • Aerohive Administrator Access

  • Aerohive not configured for HHM (Hierarchical Hive Manager)


Aerohive configuration in HiveManager


1. Log in to HiveManager at


2. Go to “Configure > Users > User Groups > Add” to start creating a User Group for your Proxyclick visitor accounts


3. Select “CLOUD” for Password DB Location and “PPSK” for Password Type.
The rest can be configured in a way that best suits your organization. E-mail and phone number information from Proxyclick visitors will also be available in Aerohive, so both delivery methods can be used.




4. Click “Save” to create the user group


5.  Go to “Configure > Network Policies” and open the Network Policy you want to use. If you do not have a Network Policy, please consult the Aerohive documentation for more information on this topic.




6. Go to “Wireless Settings” and add a new SSID of type “All other SSIDs (standard)”


7. Select “Private Pre-Shared Key”for SSID Authentication


8. Select the User Group we created in the previous steps






9. Click save, this completes the Aerohive configuration



Configure the Aerohive Bridge in the web application


1. Log in to the Proxyclick Wi-Fi add-on at


2. Select “Wi-Fi Bridges” in the top menu


3. Click “Add first” (or “Add new” if you already have Bridges configured) and select the location you want to configure the Bridge for


4. In the next screen, select “bridge-aerohive” as Bridge type. The Integration environment ID can be anything for an Aerohive Bridge. We suggest that you pick something clear like “Aerohive bridge”. Click “Create new Wi-Fi Bridge” to continue


5. In the next screen, you need some information from HiveManager. Open HiveManager and go to “About Hive Manager” at the top-right.




6. In the “About Hive Manager” dialog box you can find the data center to select where it says “Switch Connection Host” and the VHM ID at the bottom:


     7. To create an access token, close the “About Hive Manager” dialog box and go to “Global settings > API Token Management” and click the plus icon to add a token


8. You will be prompted for a Client ID. Fill in the identification of the Proxyclick Wi-Fi Add-on: e0e02288


9. Click “Generate”


10. You can now find the Access Token and Refresh Token in the table in HiveManager.


11. Complete the API configuration form with the Access Token you just created and its Refresh Token. Click “Save”


12. In the user configuration form you should now be able to select the User Group created in Step 1 from the list of user groups.


13. (optional) Fill in a “Purpose of user”. This will be the “Purpose of Visit” field in Aerohive for all users created through Proxyclick.


14. Click “Save”, this completes the configuration. When someone is checked into Proxyclick a user will be created in Aerohive



Extra: delivering credentials to visitors


The Proxyclick Wi-Fi Add-on has the ability to deliver credentials to the user via SMS.


However, Aerohive generates its own credentials and does not expose them to the Wi-Fi Add-on. That’s why you should disable SMS messages in the Add-on for the locations that use Aerohive:


  1. Go to “Locations” in the top menu

  2. Select your location

  3. Select the “Do not send SMS messages” checkbox

  4. Click “Save”

  5. (Repeat for every location that uses Aerohive)

You can use Aerohive’s built-in functionality to deliver credentials. The e-mail and phone number that is entered in Proxyclick will also be available in Aerohive.


If you have any questions or feedback, please contact or send us a message on the live chat.

  • Was this article helpful?