Skip to main content

 

Eptura Knowledge Center

Streamline communication with Slack

Connecting Proxyclick to your Slack account

Go to the Marketplace and find the Slack integration.

Image 1.png

Please note that an add-on to your subscription is required

This will prompt a screen from Slack asking you to sign in (if not signed in yet) and to authorize access to your Slack account. Please hit “Authorize”.

Image 2.png

Done. Your Slack integration is set up.

Image 3.png

Notifications will be pushed to Slack when a visitor checks in, including a picture of your visitor and the ability to reply to the reception with custom messages.

Image 4.png

To activate reception custom messages, please enable the desired notifications from Settings > Notifications > Check-in notification. The same options will be included in your email notifications (if enabled).

Permissions:

The Proxyclick Slack App will request the following permissions within the connected Slack instance:

Image 5.png

On behalf of users, Proxyclick can:

  • View user identity information, granted by ## team members.

  • Add the ability for people to direct message or mention @proxyclick, granted by ## team members.

On behalf of the app, Proxyclick can:

  • View basic information about public channels in a workspace.

  • Send messages as @proxyclick.

  • View basic information about direct messages that Proxyclick has been added to.

  • Start direct messages with people.

  • View basic information about private channels that Proxyclick has been added to.

  • View people in a workspace.

  • View the email addresses of people in a workspace.

  • View messages and other content in direct messages that Proxyclick has been added to.