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Why does the Reserve button's availability keep spinning?

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After you have click the Reserve button and the Checking availability message remains and the icon keeps spinning.

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Your IT team will need to complete the following checks:

  • Check your configuration, refer to the steps in Implement Room Booking Service.

  • Check that the Room Booking Service Account has the correct permission to access the calendar.

  • Check the Access Rights for each room email.

If you are still experiencing issues, then notify the Serraview Support team.

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