This can be caused by a variety of reasons. For example:
There may be a short processing delay before Locator receives an updated signal. If a person has only just sat down, it may take a moment before this will update into Locator.
Wire up may have been conducted incorrectly or switch ports may have been changed between desks. If this is the case, then the person will likely display at a different desk on the floor. If you believe this is the case, then contact your System Administrator.
If desk-level sensors are in use, they may have recently detected activity, be faulty, or be mapped to the wrong workpoint in Serraview. If you believe this is the case, then contact your System Administrator.
A person may have become 'stuck' to a desk. This is a caching issue that will require attention from Serraview support so please advise your System Administrator.
