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MLS Maintenance

Eptura Knowledge Center

MLS Maintenance

SVLive1 Maintenance

The MLS application runs on a server hosted within the client network. The network service account for the MLS application is usually set up to run under the NT AUTHORITY\NetworkService account.

If this is not the case and IT has assigned a service account to MLS, the password for that account needs to be set to never expire. This can be achieved by monitoring the validity of the designated service account and renewing before expiry.

MLS Service Account Expiry

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Impact on Service

If the service account expires, all SVLive1 services would become immediately become unavailable with data loss throughout the duration of the outage.
 

MLS Server Shutdown/Stopped

The MLS Server may be shut down by your IT team team due to routine maintenance. It is recommended that any shutdown of the MLS server is done outside of the hours a customer may want to collect utilization data or use Wayfinding technology. Also, your IT team will need to notify the Corporate Property team of the outage.
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Impact on Service

If the MLS server is not running, all SVLive1 services would become immediately become unavailable with data loss throughout the duration of the outage.

Follow the instructions here to Start and Stop MLS Server.

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