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SVLive1 Technical Overview

Eptura Knowledge Center

SVLive1 Technical Overview

SVLive1 is a technology designed to capture real-time utilization of office space within a company. It works by analyzing the computer network to determine which users are connected to the network, whether they have been active recently, and where they are located.

SVLive1 then sends this information back to the Utilization API in near real-time. This data provides a platform for many property related functions including:

  • Workplace optimization (based on actual utilization).
  • People location functions such as Wayfinding/Kiosk/Activity Based Working (ABW).
  • Occupational Health and Safety (OH&S).
  • Business Continuity Planning (BCP).

This section provides a technical overview of the components of SVLive1.

SVLive1 System Overview


SVLive1 is a highly scalable, low impact tool designed to collect real-time utilization information with almost zero performance impact on the network. SVLive1 collects readily available information from various sources within the corporate network and is flexible enough in its installation to support many different configurations, including different virtualized environments and Wi-Fi.

SVLive1 is broken down into separate components:

  • User presence monitoring using Serraview Lightweight Desktop Monitor (LDM)
  • Computer location detection using Serraview Managed Location Service (MLS)
  • Wi-Fi triangulation using Serraview Wi-Fi Location Service or selected third-party Wi-Fi positioning solutions
  • Serraview Wireup Tool – Auditing software to assist linking switch ports to data points on a floor plan.

The diagram below displays the standard architecture and data flow.

SVLive_architecture.png

SVLive1 Network Ports


The following table displays individual data flows within the SVLive1 architecture.

 

Source

Destination

Destination Port

Configurable

Serraview Locator Static Data SVLive Kiosk
[client_instance].serraview.com
tcp/443 No

Serraview Locator Real-time Data

SVLive Kiosk

svlive.serraview.com

tcp/443

No

SVLive Switch Scan Request

Serraview MLS

Network Switches

udp/161

No

Workstation Utilization

Serraview MLS

svlive.serraview.com

tcp/443

No

Network Information Serraview MLS
[client_instance].serraview.com
tcp/443 No

Workstation Status

Serraview LDM

Serraview MLS

tcp/80

Yes

Workstation Wi-Fi Signal Strength (optional)

Serraview LDM

Serraview MLS

tcp/80

Yes

Wire-up Database Update Audit Laptop
[client_instance].serraview.com
tcp/443 No

Wire-up Switch Scanning

Audit Laptop

Serraview MLS

tcp/80

Yes

Serraview Wi-Fi Triangulation (optional)

Serraview MLS

wls.serraview.com

tcp/443

No

SVLive1 MLS Loopback Ports


The following table displays ports used on the loopback adapter on SVLive1 MLS when RabbitMQ and SVLive1 MLS are installed on the same server.

Because traffic on these ports does not cross any machine boundaries, no special configuration is generally required to enable them. They are included here for completeness.

 

Source

Destination

Destination Port

Configurable

RabbitMQ Data

Serraview MLS

Erlang

tcp/5672

Yes

RabbitMQ Management

Serraview MLS

Erlang

tcp/15672

Yes

Erlang Clustering (optional)

Erlang

Erlang

tcp/4369

Yes

Erlang Clustering (optional)

Erlang

Erlang

tcp/35197

Yes

 
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