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Eptura Knowledge Center

When was the Meeting Room Data last synced?

You can find out when the meeting room data was last synced and what happened in the last run.
  1. Navigate to Configuration > General.
  2. Select Meeting Data Reporting.

The Meeting Data Reporting screen displays.

  • Last Synced – this displays the date/time of the last executed sync).
  • Last Run Result – this display what happened during the last run. This information can help to determine what may be wrong if meeting room data appears to be missing.
    • If the sync has not run for several days/weeks/months – then there may be something wrong with the scheduled task.
    • If the sync is running but errors are being returned – then there may be an issue with either the meeting room data sync or between the Room Booking Service and Microsoft Exchange / Google Calendar.
    • If 'Find a Room' in Locator is throwing calendar sync alerts – then there may be an issue between the Room Booking Service and Microsoft Exchange / Google Calendar.
    • If 'Find a Room' in Locator is working (you can see free/busy times, book rooms, etc.) – then there may be an issue with the meeting room data sync.