Serraview integrates directly with sensor providers for sensor utilization data but the mappings of devices to specific locations must be added in the the Serraview product.
Each time a sensor is added it must be updated via My Imports using the Container Utilization Source Mapping Import. Additionally, changes to sensor locations or removal of sensors that are no longer in use can also be maintained through this import.
Impact on Service
User location data may not be accurate if sensors are missing. If sensors have been moved, desks and spaces may incorrectly appear in use. If sensors have been added, removed or moved desks and spaces may incorrectly appear empty while in use.