Service Request Approval Last updated Save as PDF As the approver of the Service Request you will be sent an email. From your email system, open the Service Request #number Approval email. Either click the link or paste the link it into your browser to approve or decline the service request. The Service Request Approval screen displays. 3. Either select Approve or Decline option button. 4. In the Comments field, enter a short comment. 6. Click the Submit button. The Service Request Approval Thank you screen displays.