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Remove (archive) a user account

Eptura Knowledge Center

Remove (archive) a user account

Level: System Administrator


If your organization is using the SSO method, then you will need to contact your IT team to remove the user account.


When you remove a Serraview user they will be considered to be archived and are no longer able to access Serraview. This action retains the history of their activity as a user so no information about their activities within Serraview is lost.

  1. Navigate to Resources > User Security.
  2. In the Search field, enter the name of the person.
  3. Click the Archive User button.

The user is archived.

The deletion of a Serraview user account is different to the removal of a person from your People Directory. For more information about people management, refer to People Data and Manage the People Directory.

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