Skip to main content

Teem Compatibility Matrix

Eptura Knowledge Center

Teem Compatibility Matrix

 

Teem Web Application


 

Application Version


Teem Component Supported Version Notes
Teem Applications (for desktops, laptops, mobile devices, space panels, and large digital signage)

Teem uses the concept of an “EVERGREEN” Version because it is a Software as a Service (SaaS).

Teem continuously delivers upgrades to our solution.
As such, upgrades are pushed to clients on a  continuous and regular basis. Therefore, clients are always kept on the latest version of the software.

--

Browser Support for Desktops and Laptops


It is best practice and recommended to use the most recent version for continual, updated functionality and security purposes.

Browser Supported Version Notes
Chrome Current  
Edge/Chromium Current  
Firefox Current  
Safari Current  
Microsoft Explorer Not Supported For more information, see here: https://docs.microsoft.com/en-us/lifecycle/faq/internet-explorer-microsoft-edge

---

Supported Languages


Teem Web supports English.

Finder


For more information on Finder such as display product requirements such as a media player, a kiosk stand, or mounting equipment, and other details; see the Teem Support Site at: https://support.iofficecorp.com/Teem/Wayfinding/Finder_Hardware_Requirements_Overview

---

User Provisioning and Single Sign-On (SSO)


Various Supported Version Notes Support Site Links
Single Sign-On (SSO) Various

Teem supports a variety of federated identity options in partnership with Ping Identity. Specifics may vary between customers or protocol used.
Business requirements define that the customer’s user information be loaded
during application configuration, because of this requirement “just in time” or “on the fly” user provisioning is not supported. This means that only an identifying attribute needs to be sent in the assertion (as the SAML_SUBJECT).
 

SAML 2.0
Both Identity Provider (IdP)-initiated and Service Provider (SP)-initiated Single Sign-On (SSO) are supported with SAML 2.0. Mobile
apps use SPinitiated SSO authentication.

For more information, visit:
https://support.iofficecorp.com/Teem/Integration/User_Management_Integrations/SAML_Basics_for_Teem
SAML Google User Provisioning & SSO

For more information, visit:
https://support.iofficecorp.com/Teem/Integration/User_Management_Integrations/Google_SSO_User_Management_Integration


https://support.iofficecorp.com/Teem/Integration/User_Management_Integrations/Google_SAML_User_Management_Integration

  Office 365 User Provisioning & SSO For more information, visit:
https://support.iofficecorp.com/Teem/Integration/User_Management_Integrations/Office_365_User_Management_Integration
  Azure AD SAML User Provisioning & SSO For more information, visit:
https://support.iofficecorp.com/Teem/Integration/User_Management_Integrations/ADFS_User_Management_Integration
  OneLogin User Provisioning & SSO For more information, visit:
https://support.iofficecorp.com/Teem/Integration/User_Management_Integrations/OneLogin_User_Management_Integration

 

---

Teem - Collaborate and Connect Mobile Application


Supported Device Information


For more information on the Teem Mobile App, visit the About Teem Mobile App page

The Teem Mobile App is available in the iOS App Store and Google Play Store.

Supported OS Supported Hardware Notes
Android 12 or Newer Android Devices Google_Store.png
iOS 12 and above iPhone Devices iOS_App_Store.png

  

---

EventBoard

Supported Products


Teem (SpaceiQ) does not sell hardware.

Supported OS Supported Hardware Recommended

Android 12 and newer is recommended

Will run on version 6 and above

Android Devices Devices with a 7" screen or larger.
iOS 11 and above iPad
iPad Mini

Device screens must support an aspect ratio of 4:3.
The iPad Air released in 2020 has a 23:16 aspect ratio and is not supported.
The iPad Mini released in 2021 is a 3:2 aspect ratio and is not supported.

Themes are not supported on iPad Pro  (12.9 inches) 5th generation.

Themes are supported on iPad Mini 5th generation.

Crestron Crestron TSS/TSW Touch Screens 70 panels. Devices with 7" and 10" screens or larger

Crestron models could include

TSW-770-B-S

TSW-1070-B-S

TSW-770-W-S

TSW-1070-W-S

TSS-770-B-S

TSS-1070-B-S

TSS-770-W-S

TSS-1070-W-S

TSS-770-B-S-LB KIT

TSS-1070-B-S-LB KIT

TSS-770-W-S-LB KIT

TSS-1070-W-S-LB KIT

For more information on the above section, see the Teem Support Site at the URL below:
https://support.iofficecorp.com/Teem/Space_Booking/EventBoard/Supported_Devices_for_EventBoard

Supported Languages


EventBoard supports English, German, Italian, and French Canadian.


 

LobbyConnect


Supported Products


Please note: Teem does not sell hardware devices or hardware enclosures.

Teem Component Supported OS Supported Hardware Notes and Support Site Links
Lobby Connect 3.0 iOS 11 or later iPad and iPad mini devices All resolutions of iPad

NOTE: Teem does NOT support Crestron or any Android device for LobbyConnect.

 

Supported Languages


LobbyConnect 3.0 supports the following languages:

  • English US
  • English UK
  • Chinese (Simplified)
  • French
  • French Canadian
  • German
  • Italian
  • Spanish (Spain)
  • Japanese

---

LobbyConnect Badge -- Hardware


Teem Component Hardware Capability Hardware Support Support Site Links
LobbyConnect Brother Badge Printer The recommended badge printer for LobbyConnect app is the Brother QL-820NWB equipped with DK1202 or DK-2505 labels.
This printer option includes WiFi, Ethernet, and USB printing capabilities, providing you with multiple options for setting up your network environment.
For more information, visit:
https://support.iofficecorp.com/Teem/Visitor_Management/Printer_Setup_for_Visitor_Badges

---

Calendar Plug-In


Calendar Integration (Calendar Sync)


Teem Component Version Support Notes Support Site Links
Rooms and Desks Office 365 Professional

We do not support Office 365 Government Community Cloud (GCC)

For more information on O365 integration, visit:
https://support.iofficecorp.com/Teem/Integration/Calendar_Integrations_for_Meeting_Room_Booking/Office_365_Calendar_Integration
 

Gmail for Web Browsers

"Evergreen" Version

Gmail supports an “evergreen” or continuously updated version of its software. Teem does not work with Gmail Offline or Gmail apps for iOS and Android. For more information on Google Calendar integration,  visit:
https://support.iofficecorp.com/Teem/Integration/Calendar_Integrations_for_Meeting_Room_Booking/Google_Apps_for_Work_Calendar_Integration

---

Teem Calendar Plug-in


Teem Component Version Support Notes Support Site Links
Rooms and Desks Chrome Extension Only supported when using Google's Web Calendar UI For more information visit:
https://support.iofficecorp.com/Teem/Integration/Calendar_Add-Ins/Install_Teem_Chrome_Extension_for_Google_Calendar
 

Outlook Web Add-in

Office 365 Professional

Office 365 Outlook Online

For more information visit:
https://support.iofficecorp.com/Teem/Admin/Integration/Calendar_Integrations/Teem_Outlook_Add_In_Organizational_Install

---

 

  • Was this article helpful?