As part of our ongoing migration to Azure, we are migrating the SAML service to Azure on Wednesday, April 10th, 2019. Depending on security settings at your facility, it may be necessary to whitelist the IP addresses used by the SAML service to avoid any disruption. IP addresses that need to be whitelisted are 220.127.116.11 and 18.104.22.168.
The IT personnel responsible for managing your network should be contacted to confirm whether IP whitelisting is required for your site. Once completed, the migration of the SAML service infrastructure should have no impact on customer availability or operations.
If you have any questions, please call 713-526-1029 or send an email to firstname.lastname@example.org.