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Eptura Knowledge Center

Share your ideas in the Eptura Workplace Ideas Portal

We want to hear from you!

Our ideas portal is embedded directly into the Eptura Workplace web app, so Administrators can easily submit their suggestions to improve the product and vote on other ideas that resonate with their needs. 

Access Ideas Portal


From the top menu, click the Ideas clipboard_e52b482d3e6a9a56f14e5d305d8250e47.png icon. The Eptura Workplace Roadmap & Idea portal displays and this is where you can view:

  • Roadmap
  • Release Features
  • Features Under Construction

Or Submit an Idea.

Vote on a Feature Under Consideration


Before you submit an idea, review the Features Under Consideration tab to see if there is a similar idea which you can vote on. 

  1. Click the Features Under Consideration tab.
  2. Scroll the list to see the different areas such as:
    • Reservations | Hummingbird
    • Space | Neighborhoods | Move
    • Visitor
    • Service Request
    • Mail
    • Asset

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  1. If you find an idea that is similar to your idea, then click the idea. The ide details dialog displays.

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  1. Click on a rating to vote how important the feature is:
    • Not Important - While this may be helpful, it is not required to meet our needs.
    • Nice-to Have - This would be cool, convenient, or useful.
    • Important - This would solve a major need.
    • Critical - Without it, we'd consider switching to another product.

Submit an Idea


  1. Click the + Submit Idea button. Th Submit a new idea dialog displays.

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2. In the Description field, describe your idea and if needed you can attach a screenshot or relevant file.

Tips on Writing Up an Idea

Ideas can take on all shapes and forms but to clearly explain what you are thinking, the idea needs to be written as a user story. When you write a user story it will focus on the business problem or pain point instead of the feature.

Why do this?

When the user story is read by the Product Owner it will assist them in understanding the who, what, and why. Also, the Product Owner can identify a solution that will benefit the Eptura Workplace Community as a whole and this they can prioritize the development work.

How do I tell a good user story?

In the past it was long requirements that bored everyone to sleep, now we use Agile development and the written requirements are for the user and written by the user

Format:

As a <role>, I want <some goal> so that <some reason>.

  1. Click on a rating to vote how important the feature is:
    • Not Important - While this may be helpful, it is not required to meet our needs.
    • Nice-to Have - This would be cool, convenient, or useful.
    • Important - This would solve a major need.
    • Critical - Without it, we'd consider switching to another product.
  2. Click the Submit button.

Ideas submitted through the idea portal will be reviewed periodically by the Product team. Ideas that align with our strategic objectives will be promoted to the 'Features Under Consideration' section of the idea portal to gather additional feedback from our customers. All ideas and suggestions are welcome, but not all ideas will be approved and developed.

View the Roadmap


In the Roadmap tab, you can gain insight into the direction Eptura Workplace is headed, provide feedback, and vote on ideas. The ides are categorized into the following timeframes:

  • Now - In Development - Idea is in active development.
  • Next - Subject to Change - Idea is in the development queue. 
  • Later - Subject to Change - Ideas likely to be developed.

The Roadmap is an indication of intent but does not represent a delivery commitment within the presented timeframe. It is subject to change based on strategic priority, marketing conditions, and other factors impacting the business.

View Released Features


We will post all the Eptura Workplace Features we have released with key information from our design methodology such as:

  • Problem to be Solved
  • User Stories
  • Acceptance Criteria

This will give you insight into why we developed and prioritized a specific feature and how it can benefit your organization.