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Production View

Last updated: Thu, 27 Apr 2017 19:06:28 GMT
iOFFICE Knowledge Center

Production View

In order to open a dynamic view of job tickets, select the Prod View button. Once you select the Prod View button, the Production View for the job open.


The Production View is divided into three sections:

  • Job Information 

  • Job Ticket Items 

  • Print Types

Job Details Tab

The Job Information screen provides overall Job Details, Contact Information, and access to File Attachments.



Figure: Job Information Tab


Job details summarizes the basic job request. Any item with a pencil icon to the right may be edited.  Select the icon, update the information and click Save.


There are several links and drop-downs to forms and information. Job Vended allows you to record details about any component of the job that has been sent to a third-party vendor. 


Figure: Job Vended Window


QC Error Report allows users to record details surrounding errors.  Click the No link beside QC Error report and a popup will appear that allows details to be recorded. Click Save to save information and view in reports.


Figure: QC Error Report


The Delivery Method is automatically populated based on the customers selection. However, it can be changed by selecting an alternative method from the drop-down. A delivery label may also be printed with the delivery contact information. Select the printer icon to the right of the field to print.


Figure: Delivery Method


An Operator may be assigned by selecting a name from the Taken by drop-down.


Figure: Taken by Drop-Down



Figure: Delivery Label Example


A Late Warning can be assigned which will automatically trigger the requester’s name to change color in the queue.  This will indicate the job is coming due within 15, 30, 60, or 90 minutes.


Figure: Late Warning Drop-Down


The Notes section will display and Special Instructions the requester input for job production.  Additional notes can be added.


Figure: Notes Field

Contact Information Tab

The next section in the Job Information section is Contact Information. Once this tab is selected, the following fields appear:

  • Ordered by 

  • Deliver To

  • Bill to


Figure: Contact Information Tab


If alternative Deliver to and Bill to are not options, these sections will be grayed out. To change any of the contact information, select the Directory Search button in the appropriate section. A Directory pop-up will appear. Search for the user and then click on their name. The selected user data will appear in the fields.


Figure: Keyword Search


Select the No link and a pop-up will appear allowing you to choose the vendor and enter Reference Info, an item description, a cost and sale price. Click Save to save information.

File Attachments Tab

The third section in the Job Information screen is the File Attachments tab.  From this view, you may download attached files by selecting the Download icon.  You may browse and upload additional files or you my delete attachments.


Figure: File Attachments Tab


The Job Ticket Items section lists the various selections made on the job ticket pertaining to supplies and finishing.  Beginning with left-hand column, this section populates based on the selections made via the ticket including the Category Type, Specific Item, Notes, Quantity, Handtime and Actions.  For supply items such as paper stock, the Quantity will reflect number of originals times number of sets.  For finishing or binding items, the Quantity will reflect the requested number of sets only.  The Quantity can be easily updated based on actual production.  Items may be deleted by selecting the delete button under the Actions column.  


To Add items, begin by selecting the Type and Item.  Record quantity and click the Add button under the Actions column.


The Print Types section allows you to complete the ticket with the print type, machine  utilized, who quality checked the job, who completed the job, the date and time completed, the wastage and the total impressions.


Unique entries can be made by print type or complete times.  Click Add to expand to multiple line items.  Once complete, click Update to save the information.



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