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Eptura Knowledge Center

Add, Edit, or Delete Service Companies

The Service Companies represent the third-party maintenance contractors who service the facility. In order to track charges for third-party maintenance, an invoice can be created in the Service Request job ticket view. The Service Companies are selected from a pre-populated drop-down based on information entered here in the Administration module.

  1. Navigate to Admin > Service Request > Service Companies.

  2. Use the Center drop-down menu in the upper right-hand corner of the screen to change buildings or centers if your site has multiple locations. 

To change the order in which the service companies appear in the drop-down menu, change the Sort Order.

Add a Company

  1. To add a service company, click the Add Company link.

  2. Locate a particular service company by using the search feature.

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Edit a Company

When adding or editing a Service Company, a new window loads.

  1. Click the appropriate link under the Actions column to edit or delete a service company. 

  2. Enter or edit the name, address, and contact information.

  3. Click the Add or Update button to save changes and return to the list of Service Companies. 

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