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Steps to Order TRAC Hardware

Eptura Knowledge Center

Steps to Order TRAC Hardware

Note: This assumes you are a current TRAC customer.


If you want to order TRAC hardware, perform the following steps:


  1. Reference document in RWorld to obtain the pricing information for the hardware that your site requires. Emails can also be sent to to obtain a quote for hardware.

  2. Complete the PO Requisition Form Located at and submit the form to PURCHASING-MALVERN-OUTSOURCING@RICOH-USA.COM to obtain a PO.

  3. Submit the .pdf file of the PO with a copy of the TRAC Change Order Form ( to for approval.

  4. The RMSSolutions Team will submit your order to iOffice for processing and email you when the order has been placed.



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