Skip to main content

Technical Overview

Eptura Knowledge Center

Technical Overview

Application Overview

iOffice is an integrated workplace management system (IWMS) software enterprise solution in a SaaS (software as a service) model. This means that both the application and database are hosted in a fully managed data center environment. iOffice includes modules for Space, Move, Service Request, Reservations, Asset, Inventory, Mail, Copy, and Visitor management.

Third-Party Compatibility

The matrix provides a list of third-party applications, components, and devices with which the iOFFICE platform is certified as compatible.  See the iOffice Compatibility Matrix

Browser Requirements

iOffice utilizes a web browser to access the customer's URL via the Internet (port 443). iOffice currently supports the latest versions of Internet Explorer (minimum IE11 or higher), Chrome, Edge, Firefox, and Safari. iOffice is optimized for the default browser settings on all supported browsers.

Note: If using hardware such as Datamax Printers or ID Scanners, Internet Explorer is required.

Website Access

Customers access the website with a default username and password or through SAML 2.0 authentication. Each user has roles and permissions assigned to them according to their role or function within the site. Permissions or user levels have varying degrees of accessibility to functions within the site which are defined for each user on a per-center basis.

  • Was this article helpful?