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Eptura Knowledge Center

FMAudit Server Request Types

FMAudit Consumable and Service Alerts

All the MDS sites must have active request types with request type codes in order to create service request tickets for the alerts they send.

Request Types FMAudit Request Type Code

Toner

FMA-Toner

Ink

FMA-Ink

Wax

FMA-Wax

Fuser

FMA-Fuser

Transfer

FMA-Transfer

Other Consumable

FMA-OtherConsumable

Low Paper

FMAS-0

No Paper

FMAS-1

Door Open

FMAS-4

Paper Jammed

FMAS-5

Service Requested

FMAS-7

Input Tray Missing

FMAS-8

Output Tray Missing

FMAS-9

Marker Supply Missing

FMAS-10

Output Near Full

FMAS-11

Output Full

FMAS-12

Input Tray Empty

FMAS-13

Overdue Prevent Maintenance

FMAS-14