Prerequisites

Exchange/Office 365administrator credentials
Serraview administrator credentials
Experience managing Exchange/Office 365 user and mailbox permissions
Experience managing Exchange Server / Exchange Online using PowerShell.

Network Configuration

If you are using Exchange Online/Office 365 then you can skip this section.

The EWS URL for your Exchange Server must be reachable by the Serraview Room Booking service from across the internet. (The EWS URL will look something like https://[EXCHANGE_SERVER]/EWS/Exchange.aspx).
Ensure that TCP connections on port 443 are open and that the SSL certificate is valid.

Configure the Serraview Room Booking Service with Exchange (Basic)

This describes how to configure Serraview so that it can communicate with your company's Exchange service.

Sign into Serraview.
Navigate to Configuration > General.
Select Room Booking Service.
Click the Edit button.
From the Calendar Service, select Exchange Calendar.

6. Complete the following:

Calendar Service	Exchange Calendar
Exchange Enable Streaming Updates	If the check box is checked then, when the availability status of a room changes in Exchange, it will be updated in Serraview in real-time.
Exchange Service Account Email	This is the email address for the service account created in the Service Account section above.
Exchange Service Account Password	This is the password for the service account created in Service Account section above.
Exchange Url	This is the URL for your Exchange EWS server. This usually looks like https://outlook.office365.com/ews/Exchange.asmx and will look similar to the URL you use to access Outlook Web Mail.

The other settings are for Google Calendar, and can remain empty if you are using Exchange.

7. Click the Update button.

Calendar Permissions

To take advantage of all features, it is recommended to assign the service account to the Author role on every meeting room mailbox that will be available in Serraview Locator.

Feature	Minimum Required Folder Access Role
Display Free Busy Timeline and Show Availability. Not in real time, availability is updated when refreshing Locator such as a browser refresh.	AvailabilityOnly
Show Meeting Details (Subject & Attendees) including the above feature.	Reviewer
Show and Update the Free Busy Timeline in Real Time	NonEditingAuthor
Reserve a Meeting Room including the above feature.	Author

To add Access Rights, first connect to Exchange Management using PowerShell (Refer to Connect to Exchange Management section below).

Calendar Folder access rights are added using the Add-MailboxFolderPermission (https://technet.microsoft.com/en-us/library/dd298062%28v=exchg.150%29.aspx) PowerShell cmdlet. There is an example below, where 'meeting.room@contoso.com' will be replaced with the email address for the room resource and 'service.account@contoso.com' will be replaced by the service account created earlier in the Service Account – Exchange section.

For example:

Add-MailboxFolderPermission -Identity meeting.room@contoso.com:\calendar -User service.account@contoso.com -AccessRights Author

Connect to Exchange Management

Exchange Online: https://technet.microsoft.com/en-AU/library/jj984289(v=exchg.150).aspx

Exchange Server: https://technet.microsoft.com/en-us/library/dd335083(v=exchg.150).aspx